iCRM is rethinking how technology can help companies manage customer relationships. iCRM delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance.

Sales
iCRM enables companies to drive sales productivity, increase visibility, and expand revenues with an affordable, easy-to-deploy service that delivers success to companies of all sizes.

Service & Support
The iCRM solution for customer service gets companies up and running in a matter of weeks with a call center application that is loved by agents and a customer self-service application that generates new levels of customer loyalty.

Partner Relationship Management
iCRM Partners makes it easy for partners to access leads, collaborate on deals, and locate all the information they need in order to be successful.

Marketing
iCRM Marketing enables closed-loop marketing to execute, manage, and analyze the results of multichannel campaigns. Marketing executives can measure the ROI of their budgets, tie revenue back to specific marketing programs, and make adjustments in real time.

Ideas
iCRM Ideas makes it easy to unleash the power of community and create a dynamic dialogue with your customers, partners, and employees.